Return and Replacement Policy

  • We strictly follow “No Return” policy.
  • Product can be replaced, only when the customer receives different product instead of ordered product.
  • Product can be returned and replaced, if there exists a manufacturing defect, exceeded date of expiry.
  • Customers are requested to email the photos of damaged product (as received) to support@skmasalaindia.com within 24 hours and avail the product replacement.
  • Company will not refund the money, if the customer failed to receive the product courier.
  • No cash refund will be made for the above instructions.

Cancellation Policy

  • Customers are not entitled to Cancel the order.
  • Cancellation of order can be done only through the company.
  • Cancellation can be done against unavailability of stock, courier service for the location and unavailability of delivery service. Money will be refunded if the order cancelled for above conditions.
PRODUCT CATEGORYREASON FOR RETURN: DAMAGED/FAULTY/BROKEN/LEAKING
Bread / Fruits & Vegetable / EggsWithin 1 day of delivery
Dairy ProductsWithin 1 day of delivery
Non-Food Within 3 days of deliveryWithin 3 day of delivery
Packaged FoodWithin 3 day of delivery

We do not make any cash refunds.